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A real path to more possibilities.
North Star Support is a trusted NDIS service provider dedicated to empowering individuals of all ages and abilities across the Macedon Ranges & surrounding areas.
Client-Centered Approach
Experienced, Caring Team
Culturally Inclusive Services
Support for All Abilities
Complex Needs Expertise
Independent Living Support
Therapy & Recreation Options
Assistive Technology Solutions
Our Promise .
Our Purpose .
Our Purpose
Our purpose is simple yet powerful: to support people with disability to live the life they choose - with dignity, independence, and confidence.
Our Promise
Designed by you, supported by us, and achieved together—we’re here to walk alongside you, every step of the way.
Notice of acknowledgement
North Star Support acknowledges the Traditional Custodians of the lands across Victoria, the Aboriginal and Torres Strait Islander Peoples, on which our services are delivered.
We pay our respects to their Elders past, present & emerging.
We recognise and honour their enduring connection to land, waters and culture, and deeply value their rich contributions to North Star Support & the broader Australian community.
Our Mission
At North Star Support, our mission is to enrich lives by empowering individuals
to achieve greater independence and access equitable opportunities.
We are dedicated to creating meaningful pathways for personal growth and active participation in all aspects of life. By offering tailored support and resources, we aim to foster an environment where every person has the opportunity to thrive, live confidently, & reach their full potential.
We are fully committed to being a steadfast partner on your journey, providing unwavering support to help
you realise your dreams and aspirations.
Our Vision
At North Star Support, we aim to provide an intuitive and personalised NDIS experience that empowers individuals living with a disability to reach their full potential.
We are dedicated to upholding our values and acting with integrity in every interaction, ensuring that each person receives the support they need to live the life they choose.
By creating meaningful opportunities for individuals, organisations, and communities, we strive to be a trusted partner in helping you achieve your goals and build the life you’ve always dreamed of.
Our Difference
At North Star Support, we go beyond simply coordinating supports, we empower people with disability to take control of their lives and build the confidence to thrive. What sets us apart is our deep expertise, our commitment to culturally responsive and person-centered support, and the genuine relationships we build with every participant.
With a team of highly qualified professionals and a passion for navigating complex needs with care and clarity, we deliver more than services, we deliver outcomes.
In a sector where 'one size fits all' doesn’t work, we take the time to understand what matters most to you, tailoring our approach so your NDIS journey feels not only supported but truly understood.
Trust is at the heart of everything we do.
At North Star Support, trust isn’t just a word, it’s the foundation of every relationship we build.
We understand that inviting someone into your NDIS journey requires more than just qualifications and experience; it takes genuine reliability, transparency, and integrity.
In an industry where consistency and follow through can sometimes fall short, we set ourselves apart by being dependable, responsive, and honest in everything we do. Our clients know they can count on us to listen, to follow through, and to advocate with their best interests at heart every time.
We don’t make promises we can’t keep. Instead, we provide clear communication, realistic guidance, and a proactive approach to solving problems. Our Support Coordinators are committed to building long term, trusting relationships where you feel heard, respected, and empowered to make the decisions that are right for you.
Trust isn’t just part of our work - it is our work.
Resources:
Here you’ll find important documents available for download, including our Privacy Policy, Participant Rights, and Feedback & Complaints process. These resources are here to keep you informed, empowered, & confident in the services we provide.
If you need help understanding any of these documents or would prefer them in a different format, please don’t hesitate to get in touch—we’re here to support you.
